Privacy Policy
Thank you for visiting our online store at elkroe.com. Protecting your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, and safeguard your personal information.
1. Access Data and Hosting
You may visit our website without providing any personal information. Each time our website is accessed, the web server automatically stores certain data in a server log file. This includes, for example:
- The name of the requested file
- Your IP address
- Date and time of access
- Amount of data transferred
- The requesting internet service provider
This data is used solely to ensure the smooth operation of the website and to improve our services. It does not allow us to directly identify you.
2. Data Collection and Use for Contract Processing
We collect personal data only when you voluntarily provide it to us, such as when you:
- Place an order
- Contact us via email or contact form
Mandatory fields are clearly marked, as this information is necessary to process your order or respond to your inquiry. Without this data, we are unable to fulfill the contract or handle your request.
We use the information you provide strictly for:
- Processing and fulfilling your orders
- Managing payments
- Responding to customer inquiries
3. Data Sharing and Transfer
To fulfill your order, we may share your data with trusted third parties, including:
- Shipping providers, to deliver your order
- Payment processors and financial institutions, to handle transactions
Depending on your chosen payment method, payment data may be processed directly by the selected payment provider. In such cases, you may be required to create an account with that provider and log in using your credentials.
All data sharing is limited to what is necessary for order processing and payment completion.
4. Email Newsletter
If you subscribe to our newsletter, we will use your email address to send you promotional updates and marketing communications, based on your consent.
You may unsubscribe at any time by:
- Clicking the unsubscribe link in any newsletter email, or
- Contacting us directly
5. Cookies and Web Analytics
Our website uses cookies to enhance your browsing experience, enable core functionality, and support analytics and marketing activities.
Cookies are small text files stored on your device. We use:
- Session cookies (deleted after your browser session ends)
- Persistent cookies (stored on your device for future visits)
You can manage or disable cookies at any time through your browser settings. Please note that disabling cookies may affect certain website functionalities.
6. Online Advertising and Remarketing
We use services such as Google Ads to promote our products on search engines and third-party websites.
Google may use cookies (including remarketing cookies) to:
- Analyze your interaction with our website
- Display personalized ads based on your interests
If you are logged into your Google account and have enabled ad personalization, Google may combine your browsing behavior with other data (including Google Analytics data) to provide cross-device targeted advertising.
You can manage or disable personalized advertising through your Google account settings.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data against:
- Unauthorized access
- Loss or misuse
- Alteration or disclosure
8. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal data
- Request correction or deletion
- Restrict or object to processing
- Withdraw consent at any time
To exercise your rights, please contact us using the details provided below.
9. Contact Information
If you have any questions about this Privacy Policy or your data, please contact us at:
Email: service@elkroe.com